認定サポート・パートナー
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Brocade Qualified Support Partners (QSPs) are leading systems integrators, resellers, OEMs, and third-party service providers that are authorized by Brocade to service Brocade products. To get more information on Brocade Qualified Support Partners, contact us. |
お問合せブロケードの製品、ソリューションおよびサービスに関するお問合せはこちらから。
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Brocade delivers comprehensive support to address critical business and technical needs worldwide through extended services offered by Brocade Quality Support Partners. Each Brocade QSP conforms to the following standards and practices:
- Qualified Support Partner Program Agreement
- Documented case flows, SLAs, and escalation paths
- Brocade Certification for key support engineers
- Brocade-approved SAN test lab
- Spare parts inventory for onsite repair and replacement
- Regular program reviews with Brocade Service Management